Services & Support

STM Engineers visit a customer’s factory before installing to analyse the site readiness and prepare the factory for installation.

After readiness of site is assessed, STM Engineers install machinery and commissions the product.

Our services do not end there, after installation STM Engineers offer application and controller training to the factory staff and answer queries on the functionality of the product.

STM Engineers are available to support customers with regards to fixing the machine.

STM offers periodical maintenance training to operators of the machine to minimise downtime, to increase production and overall promote goodwill between STM and customers.

At STM, we believe that even before a problem arises there are many things that can be done to prevent damage or dysfunction in a machine. Our regular checks and maintenance training to operators ensures that the machines are running well, and production is constant throughout the year.

STM offers prompt guidance to customers over the phone to save machine idle time and offer customers valuable information during crucial working hours.